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FREQUENTLY ASKED QUESTIONS
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[2] LOG IN
2.1 How do I log in to the casino?
- Connect to the Internet
- Run the online casino software
- On the main casino screen (casino lobby), click on the "connect" button.
When a dialog box appears, enter your account number and password (or register for an account as appropriate. All of our casino's offer you the choice on registration of choosing US$, UK£, Canadian $, or Euro's €).
2.2 What is my password / account number?
Your password is case-sensitive and must be entered the same way each time you log in. If you have forgotten your password or account number, contact a customer service representative for assistance. Remember to have your registration details handy.
2.3. I forgot my password, what should I do?
In this case contact support, and we will provide you with a temporary password. Once you enter the casino with this password you can change it under "options" and then "Change log in password".
2.4. What if I try logging in and it does not connect?
This is due to a bad or slow connection with your Internet Service Provider. Disconnect and reconnect to the Internet and try again.
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