 |
FREQUENTLY ASKED QUESTIONS
|
 |
[5] ADDING MORE GAMES
5.1 How do I download more games?
The most popular games are included in your initial download. To download more free games, just keep playing at the online casino and the rest of the games will download in the background without interfering with your play. If there is a specific game that you want to play, but it is not immediately available, click on the game icon. This game will begin downloading immediately. You can close the pop-up box that appears and continue playing other games while you wait for your chosen game to be downloaded. You can monitor the download progress by watching the progress bar that will appear across the game icon. Please note that the download time is dependent on the speed of your Internet connection.
The Casino will also download new games and upgrades during normal play. These downloads are however small and are only carried out during periods that the link between your computer and the Casino's servers is inactive, such as the time between reel spins in a slot machine. As your game play takes priority you should not even notice that these downloads are in progress.
To begin multiple downloads, click on the button of the game that you require and then click "Cancel". The game's progress can be monitored via the progress bar that appears over the game button. Clicking on the next game button will start another download. You will notice that the game button in question, as well as the previous game button, both has progress indicators. The game specified by the last button clicked will receive preference and download first.
5.2 Why does it take so long to download new games?
The number of games you have selected, your Internet connection, and conditions of your Internet Service Provider's (ISP) network all affect your download time.
5.3 What if I get an error while downloading further games?
If you encounter any errors while downloading further games, call a customer service representative toll-free. We're on call 24-hours a day, 7 days a week.
<< Back to FAQs page |
