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FREQUENTLY ASKED QUESTIONS
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[11] ACCOUNT DETAILS
11.1 What should I do if I lost my account details / password?
As part of our ongoing efforts to ensure your account details are kept as secure as possible, and in order to comply with eCogra's strict policies on account details, we are only able to provide players account details after positively identifying a player over the phone. If you have lost your account details and/or password, please contact us on one of our toll-free numbers below 24/7 in order to retrieve your account logon information.
| USA |
1-866-404-5147 |
| Canada |
1-888-278-3607 |
| Germany |
0800-182-5166 |
| Hong Kong |
800-900-376 |
| UK |
0800-051-6412 |
| Japan |
0053-116-0699 |
| France |
0800-918-761 |
| Spain |
900-997-066 |
| Switzerland |
0800-561-885 |
| Belgium |
0800-110-76 |
| Chile |
800 – 363 - 515 |
| México |
01-800-514-3340 |
| Venezuela |
0800-162-7427 |
| Argentina |
0800-666-2259 |
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